Does TUH offer health support programs and services?
Does TUH offer health support programs and services?
At TUH we aren’t just a health fund, we are also dedicated to helping you live your happiest and healthiest lifestyle possible. That’s why we have a range of services included with eligible covers, to help you achieve your health goals.
TUH would love to be an active partner in your health, supporting you with your physical and mental health goals. We're available to discuss sustainable ways to manage your health, improve your long-term health and overall quality of life. We offer a range of health support programs and services to eligible members, to ensure you have strategies to support all your physical and mental health needs.
A weight loss program specifically designed for members living with osteoarthritis, type 2 diabetes, or a cardiovascular condition. Weight loss is achieved through phased use of low-calorie meal replacements, a gentle exercise plan, and unlimited support from a specialist healthcare team. Throughout the program you are taught the skills to maintain weight loss and manage your health to improve quality of life.
Chronic Care Health Coaching
A collaborative partnership between you and expert health care professionals, to help you gain the knowledge, skills and confidence to be proactive in the care of your health and improve your long-term physical and/or mental health. Support is provided by a team of nurses, allied health and mental health professionals and is delivered via video and phone call.
Cancer Support Complete Program
TUH has partnered with Valion Health to fund a tailored cancer support program to help you manage side effects, maintain your physical and mental wellness, and get back to the activities you enjoy. Support is provided by a team of experienced nurses, allied health and oncology professionals and is delivered via video and phone call.
Ready to take the next step in your health journey?
Schedule a convenient time to speak with Amber, our Health Service Officer. Explore how we can tailor our services to support your health needs.
This online assessment helps you spot risk factors that may lead to chronic health conditions. If risk factors are found, you may receive health information to assist you in reducing your risk or if you receive a moderate to high-risk score one of our Health Care Services team may contact you to discuss specific health resources and programs to help you stay healthy and reduce your risk of developing these conditions.
We pay an Active Health Bonus to members on any combined hospital and extras products except those with Basic Extras (combined with any hospital product) if they complete the Health-e-Profile every 12 months. To claim the Active Health Bonus, the Health-e-Profile must be completed by any adult on the cover, other than an adult dependant. You can use the Active Health Bonus to pay out-of-pocket costs on your extras services.
All adults on any cover may complete the Health-e-Profile. We’ll send you a reminder each year when your next survey is due.
We have contracts with a number of providers of programs that provide tailored treatment options to keep you out of hospital and help you recover sooner from your illness or operation, from the comfort of your own home.
How does it work?
Before or during your hospital stay tell your doctor and nursing staff that you can access our programs. They’ll assess your situation and advise if the program is medically appropriate for you. With your consent, your doctor or nursing staff will contact a program coordinator (registered nurse), who works closely with you and the hospital to organise the appropriate services.
Examples of available services:
Negative pressure therapy
Orthopaedic rehabilitation program
Respiratory rehabilitation program
Cardiac rehabilitation program
Reconditioning rehabilitation program
This service is available if you have hospital cover and the hospital treatment or procedure is covered by your policy.
If you have hospital cover you can participate in a program so long as your cover includes benefits for that treatment or procedure. A waiting period of two months applies.
The programs are available throughout our participating hospital network. TUH is not involved in any clinical assessment.
Please contact us for more information on 1300 360 701.
Short Stay Joint Replacement Program
We've partnered with East Sydney Private Hospital to provide short stay joint replacement surgery with no out of pocket costs to our East Sydney members.
TUH members can access primary knee and hip joint replacement surgery with all of the following services covered:
The removal of these costs will hopefully make joint replacement surgery more accessible to you, should you ever need it.
We've partnered with Hatch Private Maternity to provide high quality private maternity care with no-gap for our South East Queensland members.
Experience the benefits of midwives and obstetricians working together to provide you with the best high-quality, family-centred care with birth at Mater Mothers’ Private Brisbane – one of Australia’s leading private maternity hospitals.
Eligible members can enjoy no out-of-pocket costs and a free, no-obligation consultation.
For telephone and online mental health support we recommend contacting Beyondblue on 1300 22 4636. beyondblue provides a free 24 hours/7 days a week phone service where trained mental health professionals are available for confidential support. Beyondblue also provides an online chat service between 3pm and 12am 7 days a week.
For suicide and crisis support, we recommend contacting Lifeline on 13 11 14.
We have a great range of hospital covers, so you can pick the one that suits your lifestyle and budget.With extras you can claim for services such as dental, optical, physio and massage. We have a great range of covers, so you can pick the one that suits your lifestyle and budget.
(*) Prices include direct debit discount. (R) Restrictions apply. Sub limits may apply on extras products, click on for more details. Set extras benefits apply per service and vary depending on cover. Waiting periods may apply. Your rates may differ based on your Lifetime Health Cover loading (LHC). Actual rates may differ from those stated by up to 5c due to rounding increments.
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Unfortunately, we don’t have a level of cover that matches the criteria you have selected. If you would like to discuss this further, please contact us on 1300 360 701 or via email at email@example.com.