Save 15%^ on travel insurance
TUH Health Fund members can save up to 15%^ on Teachers Union Health Travel Insurance. Terms and conditions apply^.
Allianz Global Assistance
When you’re ready to travel again, we’re here for you. Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared.
Buying TUH Travel Insurance for your trip can offer cover for minor things, like a delayed suitcase*, or significant things, like an unexpected trip cancellation* or an overseas medical emergency*.
We've partnered with emergency medical assistance provider, Allianz Global Assistance to ensure you have the support and care you need. Remember to always read the Product Disclosure Statement for the terms, conditions, limits and exclusions
Features and benefits
24/7 Emergency assistance
If you need help while travelling, Australian based case managers are here for you 24/7, with registered nurses and doctors available.
Pre-existing medical condition cover
You may be eligible for pre-existing medical condition cover on Comprehensive, Multi-Trip and Domestic plans using our easy online medical assessment that provides an instant outcome.
Simple claims process
If something happens while you are travelling, making a claim is simple with our online claims portal. You can make a claim online while you are still travelling or when you return.
Contact Allianz Global Assistance
Customer Support
If you have any questions or need to make changes to your travel insurance policy, call 1800 901 252 or email us.
Support hours:
Weekdays 8:00am to 7.00pm AEST
Sat 8:00am to 5:00pm AEST
24/7 Policy Manager Portal
You can amend your policy here before you travel for a range of adjustments, such as contact details, travel dates and destinations, by logging into the Policy Manager portal (using your policy number, DOB and a six-digit code sent to your nominated mobile phone).
Claims
To make a new claim or to check the status of an existing claim, head to our claims portal, call 1800 901 252 or email us.
Claim support hours:
Weekdays 8:00am to 7.00pm AEST
Sat 8:00am to 5:00pm AEST
24/7 Emergency Assistance
Call emergency services immediately if your condition is life threatening.
Call us as soon as you can on
+61 7 3305 7499 (overseas)
1800 010 075 (within Australia)
Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
Disclaimer: Queensland Teachers’ Union Health Fund Limited ABN 38 085 150 376 AR no 268660 trading as TUH Health Fund arranges this insurance as authorised representative for AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA). AGA issues and manages travel insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). Terms, conditions, limits, sub-limits and exclusions apply. TUH Health Fund, Allianz and AGA do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Therefore, you should consider whether the advice is appropriate for you. Before making a decision please consider the Product Disclosure Statement. The Target Market Determination is available at allianzpartners.com.au/policies. TUH Health Fund and AGA receive a commission which is a percentage of the premium you pay for a policy - ask us for further details prior to purchasing.
^TUH Health Fund members are able to obtain a 15% discount by successfully entering their membership number into the ‘Member Number’ section when entering trip details or by advising a consultant over the phone. This discount is based on standard premium rates. Not to be used in conjunction with any other offer. *Terms, conditions, limits and exclusions apply. Refer to the Product Disclosure Statement.
*Terms, conditions, limits and exclusions apply. Refer to the Product Disclosure Statement.
