Our members spend their lives looking after others and they trust us to look after them in return. Our track record of putting members first speaks for itself.
Through recent times, natural disasters - from floods, fires and cyclones - have hit hard. And now we’re heading into a third year of global pandemic. Through it all, we’ve put members at the heart of everything we do.
In 2020, we knew the toll COVID was having on our members. We were one of only two funds that didn’t increase premiums that year. Again, we’ve put our members first by freezing our premiums for another six months.
Our continued compassion and care is why our members voted us one of the most trusted health funds in Australia in a recent national survey of health insurers undertaken by Ipsos Public Affairs, one of Australia’s leading independent customer research agencies. In addition, we also received top marks for customer service and quality products.
Julie has been a member with us since 2016
You have always looked after me so well in the past and your announcement of a range of initiatives to help in the coming months is great. I am sure all your members are going to be so happy with your help in these unprecedented times. Thank you again and stay safe.
Joyce has been a member with us since 1990
I would like to thank you for these initiatives to help the TUH members through such difficult times. I have been a member for many, many years and still remember the support and assistance you gave my husband when his health was going downhill. You are a wonderful Health Fund.
We’re more than just a health fund. We continue to actively help members unlock the everyday value and rewards of your cover. Value such as preferred provider discounts on popular services like dental, optical and physio.
Added value for members with special needs, such as new families and people dealing with chronic illness, and rewards, like our Active Health Bonus to use on your favourite extras services. In addition, our Wellbeing Benefits program offers exclusive discounts to help with the everyday cost of living.
We’re immensely proud to have been quietly providing outstanding service to Queensland teachers, the education community and their families for half a century. We don’t need to make a lot of noise because our members do it for us. They recommend us to family and friends and tell us how much they love us.
