Strategy and Finance
Audit
The Audit team audit claims before and after payment in order to ensure we’re paying the correct amount as per legislation, fund rules and contracts. This team is currently expanding their focus from Hospital claim audits into Medical and Ancillary claims audits as well.
Finance
The Finance team plays a vital role in the success of TUH by contributing to the day-to-day transactional and compliance processes, as well as delivering high-quality and interpretative data capable of driving business decisions. Whether it's membership growth results, product profitability, patient trends in the Health Hub or analysing what our members are claiming, Finance are the team in charge of ensuring the right people get the right information they need to make informed decisions.
Product & Analytics
The Product & Analytics team was formed in late 2016 to help support our current and future business decisions. This team manage product design and pricing, conduct analysis, monitor business performance and prepare reports. Not only do they manage TUH's data, they also manage the annual premium and benefit review.
Risk & Governance
The Governance, Risk and Compliance team is small in number, but diverse in what they cover. The team’s core function is to help everyone identify, assess and manage the risks they face in achieving their team and TUH’s objectives. They monitor our legal obligations and how we comply with them and do their best to support our people in making better decisions.