Our thoughts are with the people and communities who have been impacted by the latest bushfire crisis. We’ll be in touch directly with members in affected areas or, if you have been significantly impacted, please contact us to discuss your payment options.
Your extras cover pays benefits toward a wide range of dental, optical, and allied health services, such as physiotherapy and remedial massage. Each service (or group of services) has a maximum limit per person or per policy that is payable each year or another specified period of time. Your product guide contains a complete list of benefits and limits. Annual limits reset on 1 January, and you can check your usage via our member portal and the mobile app.
Benefits are paid for treatment by registered practitioners in private practice and recognised natural therapists approved by us. If you are not sure your practitioner is registered, please contact us to check.
Active Health Bonus
Active Health Bonus is a reward available to members with Gold Ultimate Choice (closed cover), Gold Easy Choice (closed cover) and Comprehensive Extras combined with Gold Hospital covers to pay out-of-pocket costs for extras (up to the annual limit).
In states where this isn't provided by the government, emergency ambulance transport is covered when you have combined hospital and extras cover.
Health and Wellness
We offer a Health Management benefit for health screenings, wellness programs, as well as weight management and fitness programs. This benefit is available on all extras covers except Basic Extras.
School accident cover
School accident cover is available on our Gold Ultimate Choice (closed cover), Gold Easy Choice (closed cover) and Family Extras covers in relation to an accident suffered by a dependent child who is a pre-school, primary or secondary school student that occurs at a school or school event.
Years of membership rewarded
With Gold Ultimate Choice (closed cover) and Comprehensive Extras your annual limits increase at year 3, 5 and 7 of your membership.