To download a pdf document you need Adobe Acrobat Reader, a free program that enables you to view forms and multimedia documents. These forms must be completed, signed and returned to us for processing.

Important: Right-click the links and select "Save link as" to download your form to your desktop before filling in or printing. You must save a copy to your computer before printing as TUH cannot guarantee the accuracy of the form when printed directly from web browsers.

You can return the forms to us in the following ways:

By mail: PO Box 265, Fortitude Valley, Queensland 4006
By email: 


Online claiming

Postal or email Claim Form

Health Management Program Approval Form 

Medicare Claim Form 

Medicare Two Way Form 

Membership changes

Change to membership details Use this form to update your contact details, change your cover or add/remove a person on your membership.

Adult dependant registration - Dependants are automatically covered until age 21 on all TUH policies. Full-time students can be covered until age 25 and other adult dependants can be added on selected covers for an additional cost (eligibility criteria apply).

Membership Suspension Request Use this form to suspend your membership while travelling overseas for more than 2 months or to request a suspension due to financial hardship.

Authority forms

To protect your privacy, we require your written permission to share information with a third party about your policy or to allow another person to make transactions on your policy.

Authority to Access Membership

Membership card

Order Replacement Card 

New members

Direct Debit Request and Service Agreement

Australian Government Rebate

Health Hub 

Confidential Medical History Form

Dental Record Release 

Optical Record Release